Contact Us

Hello, Gorgeous! We would love to hear from you!

         

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Shipping & Handling

Rave Kollection’s Shipping Policy.

Shipping & Handling

PROCESSING TIME FOR HAIR [5-7 BUSINESS DAYS]

No hair is kept on hand (for safety reasons)

You will receive a tracking number after order is processed

Orders are not processed on the weekend or holidays

This is the time it takes to receive hair and/or mink lashes from our trusted vendor and enough time for quality control. Once your order has been processed, you will receive your tracking number via email. This will be the same email you used when you placed your order. Make sure you check you spam folder and wait after 5 business days have passed before contacting us.

SHIPPING TIME

(United States) 2-3 BUSINESS DAYS VIA USPS Priority Mail

(International) 6-10 BUSINESS DAYS via USPS Priority Mail

This time does not include the processing period

Expect delays during sales periods & holidays. (1-5 day delay)

LOST/STOLEN PACKAGES

We are NOT responsible for any lost or stolen packages. You will not receive a refund for lost/stolen packages. Your order will not be replaced.

All Packages come with a Tracking number. USPS updates their system every time they touch your package.

If you will not be home on the expected arrival date/time, you can request to have you package held at your local USPS post office via WWW.USPS.COM